Shipping Policy

Ship Locally from USA

We are proud to offer FREE local shipping in the USA! Please allow 1 to 3 business days for order processing before dispatch. Rest assured, we are working hard to ensure your order reaches you as quickly as possible. Once dispatched, delivery times vary by location and are estimated at 3 to 5 business days. Please note that holidays, natural disasters, or pandemics may affect delivery times. Deliveries to remote islands such as Hawaii and other locations are not available.

Rest of the World. Please expect 1 to 3 business days for order processing, and 6 to 9 business days of actual shipping time. (Applicable countries: Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom)

Pre-Ordered and Back-Ordered Items

If your order contains pre-ordered or back-ordered items:

• Available items will be shipped immediately, and pre-ordered/back-ordered items will ship as soon as they become available.
• If your order includes multiple items and you only receive part of your order, don’t worry — the remaining items will arrive shortly after.

Tracking Your Order

Once your order is dispatched, you will receive a confirmation email or text message (if a mobile number is provided) containing a tracking ID and a link to monitor your package. You can also track your package on our Tracking Page.

• Please allow 1 to 3 business days for tracking information to update.

Address Accuracy

Please double-check your shipping address at checkout. It is the buyer’s responsibility to ensure the address is correct. If you realize the address is incorrect, contact us immediately at info@magegee.us. While we aim to ship quickly, there is a short window for address changes.

Returns

By placing an order with MageGee, you agree to cover the cost of return shipping. For more details on returns, please refer to our Refund Policy.

Lost or Stolen Packages

MageGee is not liable for lost or stolen packages. If your tracking information states that your package has been delivered but you have not received it, please contact the shipping carrier directly using the information provided on our Tracking Page. If you need further assistance, feel free to contact us at info@magegee.us.

We’re here to help with any questions or concerns about your order! Thank you for choosing MageGee.